Success stories
Employers are discovering the benefits of a tailor-made, engaging workplace pension.
Read what just a few of our clients have to say.
Case studies
"Penfold has led to a decrease in our negative ticket numbers and we have far less payroll corrections to facilitate"
"Our previous pension provider offered very little by way of customer support, their platform was not intuitive and processes were very manual. As Deel grows, we needed a scaleable provider that could keep pace with our growth trajectory.
Penfold offers great customer service to ourselves as Payroll Managers but also to our employees, who value the app experience. Implementing Penfold has led to a decrease in our negative ticket numbers and we have far less payroll corrections to facilitate."
Michaela, Senior Payroll Expert, Deel
"The best thing about Penfold for me is the responsiveness of their team to any queries or questions that come from me or our employees. We just didn’t have that with our previous provider.
Handling payroll is always a stressful time of the month but with Penfold onboard, I never worry about the pension part of payroll anymore!
Our team has responded super positively to the new pension scheme, we now offer matching up to 7%. Now, our team has access to lots of options when it comes to their pension. And this has all been facilitated by Penfold."
Annu, People Operations, Capital on Tap
"Having a dedicated account manager to support the switch and ensure the onboarding process ran smoothly was incredibly reassuring."
"We’ve been impressed with the level of service Penfold has provided from day one.
Having a dedicated account manager (and not a chatbot) to support the switch and ensure the onboarding process ran smoothly was incredibly reassuring."
Pok Hay Ng, Senior People Business Partner, Elvie
"There is so much to do on the app from making contributions to seeing exactly where your pension is invested!"
"Our employees want a pension experience that matches how they manage the rest of their finances. And Penfold is just that - there is so much to do on the app from making contributions to seeing exactly where your pension is invested!
Before, no one ever contacted me about their pension and now every month someone gets in touch to make a change and this demonstrates how much more engaged the team is in our most expensive employee benefit."
Alex Perkins, Senior People Operations Partner, Cuvva
"It's been great to see a previously unnoticed employee benefit be talked about so positively around the business."
"The Penfold team offered exceptional service from the very beginning. I was amazed that they were able to make 'pensions' an interesting subject.
They really helped us identify what pension contributions were right for our business, managed the switch over seamlessly and our team absolutely loves using the app to check in on their pension whenever we make contributions.
It's been great to see a previously unnoticed employee benefit be talked about so positively around the business."
Eleni Kalemi, People Manager, Jobandtalent
"The support offered by Penfold on the implementation and day-to-day support has been superb"
"Before Penfold, our pension scheme just wasn’t fit for purpose. We weren’t able to offer salary sacrifice and all employees who were earning above the basic tax rate had to claim back directly from HMRC the saved tax on their pension contributions.
Now, our employees are benefiting from a scheme that gives them full visibility into how much they’re saving, where their pension is invested in and that ultimately allows them to self-serve wherever possible.
The support offered by Penfold on the implementation and day-to-day support has been superb, and reduced the amount of work that the finance team had to do previously."
Mobeen Rasheed, Head of Finance, Attest
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