“We started Penfold because we've experienced the difficulty of engaging with pensions as savers, as self-employed workers and as employers who had to set up pension schemes for employees.
Peoples’ expectations for customer experience are defined by modern tech businesses. They're always innovating on what good looks like.
But, the pensions industry has not been able to keep pace. Old-school pension companies provide a terrible digital experience and customer service is difficult to engage with and jargon-filled. The end result is people are put off from engaging with their pension.
We're addressing the core technological problem at the heart of the industry by building a modern digital pension from scratch. We want to do what challenger banks have done for banking in the pension industry.”
Pete, Stu & Chris
In Tallinn, we’re part of Europe’s most exciting tech scenes. Our Tallinn team has been thriving for a couple of years now, and it’s grown to match the size of our London team. It’s where many of our operations and customer support teams are based, alongside members of our engineering and account management teams. Our modern office space, located in the heart of Tallinn, is a vibrant hub of innovation and collaboration.
London is where Penfold’s journey began, a vibrant melting pot that perfectly mirrors our ethos. It’s here that our slightly more established team brings their passion for finance and fun to the table, fostering a culture that’s both diligent and delightfully spirited. This dynamic environment not only nurtures professional growth but also ensures a warm, inclusive community, making every workday both productive and enjoyable.
Whether in the tech-forward atmosphere of Tallinn or the bustling, diverse heart of London, our teams across these dynamic cities work in synergy, driven by a shared mission to revolutionise the pension industry. At Penfold, every location is a cornerstone of innovation and community spirit.
Working at Penfold gives you the opportunity to contribute to the direction and future success of a fast-growing early-stage business. We also offer an extraordinary series of benefits including:
We offer competitive salaries and review it regularly to make sure you get what you deserve
You'll own a part of Penfold and share in our success
You'll receive a proportion of your monthly salary into your pension that you don't need to match
We care about your output, not how many holidays you go on! We do track holidays to make sure everyone is taking enough
Plenty of people come to our wonderful office in The Ministry, Borough a few days a week - come as much as you'd like to!
Like every start-up, we've got all the snacks, coffee and drinks that you might want
MacBook and home office equipment to help you do your best work.
Through Vitality you get access to Private GPs, Physio, Counselling services and great discounts and offers (think 50% off PureGym, free Apple Watches)
We focus on creating an environment where people feel empowered to do their very best work, make a big impact, and enjoy what they're doing.
Different teams work in different ways, with a mix of remote and office-based working across the company. We support flexible working where it makes sense for the role and team
We hire capable people and trust them to manage their time well. Outside of team and company commitments, you’ll have flexibility in how you structure your day
We’re building a diverse team where everyone feels respected, supported and able to thrive. Because building an inclusive workplace is simply the right thing to do
We're not just about running a great business, we also like organise events to make sure everyone can socialise and have fun around our work, including: Weekly team lunches, functional team offsites and events, monthly socials, quarterly trips.
