Penfold offers great customer service to ourselves as Payroll Managers but also to our employees, who value the app experience.
The pension for businesses who care
Your financial future shouldn’t feel uncertain
31.5 million working-age people aren’t on track for a comfortable retirement. And chances are, many of your team are among them.
But understanding what their pension could mean for their future isn’t always easy. Paper statements. Locked accounts. Pensions spread across different providers.
Employees might not know how much they’ve saved, where their money is invested or whether they’re saving enough.
Even after years of paying into a pension, that uncertainty can leave one pretty big question: Am I going to be okay when I retire?

Better financial wellbeing starts with understanding
A better pension helps your people understand what they have, see where they’re heading and know what they can do next.
- Understand their pension
See how much they’ve saved, where their money is invested and how their pension is doing. All without the jargon.
- See where they’re heading
See what their pension could provide in retirement and whether they’re on track for the future they want.
- Know what they can do next
From changing contributions to bringing old pensions together, Penfold makes it easier to take action when it could make a difference.
Better for your people. Easier for your business.
A workplace pension should support your people’s financial wellbeing, not add to your workload. Penfold makes it easier to deliver a benefit your employees value, without the admin headache.
Support your team’s financial wellbeing
From retirement forecasts and webinars to personalised guidance, Penfold helps your people understand their pension, plan ahead and make informed decisions.
Cut pension admin and stress
Automate contribution file processing, connect your payroll and manage your workplace pension from one simple employer portal. Less admin, more time back.
Save on National Insurance
Salary sacrifice can reduce National Insurance costs for you and your employees. We’ll help you set it up, communicate the benefits to your team and keep admin simple.
Switch without the headache
From setting up your scheme to communicating with employees and transferring your existing workplace pension, we’ll support you every step of the way.

Help your people plan for the retirement they want
Penfold helps your people understand what their pension could provide in retirement, set meaningful goals and see what they can do to achieve them.
- See what their retirement could look like
Explore their projected retirement income, try different retirement ages and see what kind of lifestyle their pension could support.
- Set goals and get on track
Set a personal retirement goal, see how it compares with their forecast and explore how changing contributions today could improve their future retirement income.

Get guidance when it matters
Penfold helps your people understand their options and take practical steps towards a better retirement, with personalised next steps and support when they need it.
- Personalised next steps
From reviewing contributions to finding old pensions, employees can see practical next steps based on their circumstances and retirement goals.
- Guidance when they need it
Helpful videos, guides and retirement calculators make pensions easier to understand. And when your people need extra support, they can access webinars, welcome sessions and our customer support team, with 1:1 pension guidance also available.
Don’t just take our word for it
Hear from employers and employees about their experience with Penfold.
What’s different about Penfold?
- Michaela PainterSenior Payroll Expert, Deel
Penfold really stands out with the customer service it offers. They’re so much more flexible and on top of things than any other pension provider.
Paul RobinsonDirector, MoneyWebWow I can’t believe my pension was transferred over so quickly. Thank you for the great job your team performed.
EricPenfold customerA really great way to save for your pension and withdraw if you need to. The staff are exceedingly friendly and highly professional.
GaryPenfold customerPenfold is dramatically better than anything we’ve worked with before and has helped by removing all of the admin that comes with pensions.
Alex PerkinsSenior People Operations Partner at CuvvaPenfold’s team of dedicated experts are super responsive and will help me with any kind of questions or queries. I would say to other PeopleOps Leads: ‘Don't hesitate at all.’
Aileen WalshPeople Operations Lead at PaddleI’ve had experience with Penfold both from the employee and the employer side and have been impressed with both.
CeilidhPenfold customerPenfold are a breath of fresh air. They do as they say and deliver. Good app, great service. Overall I'm delighted we are using Penfold.
ChrisPenfold customerHandling payroll is always a stressful time of the month but with Penfold onboard, we never worry about the pension part of payroll anymore!
Annu ValtonenPeople Operations, Capital on TapHaving a dedicated account manager (and not a chatbot) to support the switch and ensure the onboarding process ran smoothly was incredibly reassuring.
Pok Hay NgSenior People Business Partner, ElvieLow fees and healthy growth of my pension together with a simple app that enables me to keep an eye on things. Whats not to like!
PeterPenfold customerPenfold offers great customer service to ourselves as Payroll Managers but also to our employees, who value the app experience.
Michaela PainterSenior Payroll Expert, DeelPenfold really stands out with the customer service it offers. They’re so much more flexible and on top of things than any other pension provider.
Paul RobinsonDirector, MoneyWebWow I can’t believe my pension was transferred over so quickly. Thank you for the great job your team performed.
EricPenfold customerA really great way to save for your pension and withdraw if you need to. The staff are exceedingly friendly and highly professional.
GaryPenfold customerPenfold is dramatically better than anything we’ve worked with before and has helped by removing all of the admin that comes with pensions.
Alex PerkinsSenior People Operations Partner at CuvvaPenfold’s team of dedicated experts are super responsive and will help me with any kind of questions or queries. I would say to other PeopleOps Leads: ‘Don't hesitate at all.’
Aileen WalshPeople Operations Lead at PaddleI’ve had experience with Penfold both from the employee and the employer side and have been impressed with both.
CeilidhPenfold customerPenfold are a breath of fresh air. They do as they say and deliver. Good app, great service. Overall I'm delighted we are using Penfold.
ChrisPenfold customerHandling payroll is always a stressful time of the month but with Penfold onboard, we never worry about the pension part of payroll anymore!
Annu ValtonenPeople Operations, Capital on TapHaving a dedicated account manager (and not a chatbot) to support the switch and ensure the onboarding process ran smoothly was incredibly reassuring.
Pok Hay NgSenior People Business Partner, ElvieLow fees and healthy growth of my pension together with a simple app that enables me to keep an eye on things. Whats not to like!
PeterPenfold customer


