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How do I find my pension?

Trying to work out the value of your pensions? There are a few ways you can find pensions in the UK. In this article, we'll walk you through how to do it.

How to find my pension

Trying to find all your pensions can be a little like finding a needle in a haystack. This is especially true if you have many pots from different providers.

Our research tells us that as a nation, we underestimate the value of our pensions by up to 33%. That means you could be sitting on more money than you realise.

It’s worth getting that clarity, but before you start tracking down your lost pensions, you’ll need a few bits of information handy.

First, make sure you know:

  • The name of your old employer
  • The name of your pension provider
  • Your policy reference number

If you have this information, you’re all set. Simply get in touch with your pension provider and they’ll be able to let you know how you can check in on your pension pot.

Not sure about your details? Here’s how you can track down your lost pension pots.

How to find old pensions

As you go through life, it’s easy to pick up a few different pension pots along the way. The difficult part is keeping track of them all. Particularly if they are spread out across many different pension providers.

So if you’re looking to find a pension from years ago, where do you start? The answer comes down to a single bit of information - your policy reference number.

What is a pension policy reference number?

The key to finding all your pensions is the pension policy reference number. You may also see this referred to as a pension number or customer reference number.

This is a unique 16 digit string of letters and numbers that helps your provider track your pension. If you have this, perhaps from an old letter or email from your pension provider, you should have no problem tracking down your pension.

If you don’t, you may have to dig a little deeper.

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How to find lost pensions

If you don’t know your pension number, you can track everything down in a few different ways.

If you have a Penfold pension, you're in luck. That’s because you can use our "Find My Pension" service to help you track down any lost or forgotten pots. All you need is the name of your old employer. 

Sign in and hit "Transfer Your Pension", then "Find My Pension" to get started. We'll give you everything you need to retrieve the details from your old pension provider.

If you're not a Penfold saver, then you may have to play detective. First, you’ll need to find out who your pension provider is. If you’re not sure, try these steps to find out:

1. Use the government’s free Pension Tracing Service

Type in your old employer’s name into the search box. If no options appear, then move on to step 2.

2. Search 'pension' in your email 

Check your email inbox and trash to see if your provider has sent you any emails about your policy. Still no luck? Try step 3.

3. Call your old employer

If the pension was provided by a previous job, call or email your old HR department and ask where your old workplace pension was set up. You'll only need to know when you worked there and your National Insurance number. They'll be able to confirm the name of your pension provider.

Now all that's left to find is the policy reference number. Simply give your provider a call and tell them your name, the name of your employer, and your National Insurance number.

Once you’ve gone through their security questions, they should be able to give your pension number.

find my pension uk

Transferring your pensions

Once you've gathered all of your old pension details, you may want to combine them into a single pension plan. 

There are many benefits of doing this, including lower fees and easier tracking and management of your finances. 

Many pension providers offer a transfer service and can organise everything for you. Just be careful as some may charge a fee for this.

For more on this, check out our article on how to transfer a pension.

Combine pensions with Penfold 

Penfold can transfer all your pensions completely free - no matter how many you have, how small they are, or what provider you’re with.

We streamline the entire process to make transferring a doddle. It's entirely online, requires no paperwork, and should only take 5 minutes. 

If you want to transfer existing pensions to Penfold, simply create an account and request a transfer today.

As with all investments, your capital is at risk. The value of your investment can go down as well as up, and you may get back less than you invest.

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