Minimise pension admin time so you can focus on your business

There were a few reasons we looked to switch providers for our workplace pension those being: API, reduced costs for our workers, better app and website. These 3 things we found in Penfold, We have found the switch across very straightforward and stress free.

Any queries we have we can ask the question and it is answered in a timely and efficient manner. We were provided with support for our transition and have now switched all our workers to Penfold and are very happy we have done so.

Penfold offers great customer service to ourselves as Payroll Managers but also to our employees, who value the app experience.

Implementing Penfold has led to a decrease in our negative ticket numbers and we have far less payroll corrections to facilitate.

We’ve been impressed with the level of service Penfold has provided from day one.

Having a dedicated account manager (and not a chatbot) to support the switch and ensure the onboarding process ran smoothly was incredibly reassuring.

Our employees are benefiting from a scheme that gives them full visibility into how much they’re saving, where their pension is invested in and that ultimately allows them to self-serve wherever possible.

The support offered by Penfold on the implementation and day-to-day support has been superb, and reduced the amount of work that the finance team had to do previously.