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Pension transfers

Have you got old pension pots scattered around from past jobs? We make it simple to track down and combine old pensions in a few steps.

Penfold apps showing pension account setup and welcome screens.

Step 1: Get an account

Sign up for free online or with our app, simply:

  • Give us your email address, set a password and enter a few personal details to get an account.
  • Pick a plan - choose our Lifetime plan which automatically adjusts investment risk as you approach retirement, or another fund that gives you more control.
  • Add some legally required information like your employment status and National Insurance number.
Penfold apps showing pension transfer and find lost pension screens

Step 2: Enter old pension details

If you’re signing up, tap Add existing pension when you get to the Add Money page. If you’ve already signed up, tap the Transfer Your Pension card on your account dashboard.

  • Have your old pension details? Tap Add Existing Pension. Then enter the pension provider, policy number and an approximate account value. Then tap submit and we’ll do the rest!
  • Missing your details? Tap Find My Pension. Then enter the name of the previous employer your pension was with - we’ll tell you which provider(s) administered your pension.

We won’t charge you for transferring your old pensions, making contributions or withdrawals.

Penfold apps showing customer service chat and pension FAQs screens

Step 3: Relax! We'll do the rest

Our specialist transfer team will start contacting your previous pension providers to begin the process of moving your savings into your Penfold account.

On average it takes 4-8 weeks for a pension transfer to complete. We'll provide progress updates on your Penfold dashboard and notify you if there's anything that needs your attention.

Our friendly customer service team will be on hand to answer any question you have, and we promise no jargon. Just drop us a message on chat, email us or give us a call.

Penfold apps showing pension dashboard and pension contribution history screens

Manage your pension

Once you’re with Penfold you’ll easily be able to:

  • Find out more about the plan your savings are invested in and change anytime
  • See your account activity - transfers, contributions and tax relief
  • See how far you're progressing towards your savings goals and total pot value
  • Refer friends and family to get a £25 bonus

Change your mind anytime - we won’t charge an exit fee.

Top rated transfer service

Why transfer pensions?

Save money

You may be able to reduce the charges you’re paying for pension management and accessing your pension pot when you retire.

Learn about our pension fees

Grow faster

Penfold offers four hand-picked, top performing pension funds including Sustainable and Sharia investment options.

Explore our pension plans

Reduce admin

By combining pensions you'll reduce the number of accounts you're tracking, have less paperwork and fewer passwords.

More reasons to combine

It's important to compare providers’ fees & any guaranteed benefits when deciding on whether to transfer, and be sure that the investments available are suitable for you. We cannot accept defined benefit pension transfers. If you decide to close your Penfold account and the value of your pot has gone down, the amount returned to the provider may be less than what you originally transferred.

Please know that if your employer is paying into your pension currently, transferring that pot may mean you lose out on their contribution. For more information on the risks see here.

FAQs

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