National Insurance Hike: Read our update
We're a fully authorised Pension Administrator and Operator rethinking how pensions work and operate for savers and providers.
8-11 end points which we support by embedding resource to support transition
Fully white-labelled – this would feel like your product
We understand your challenges and ways of working
Responsive, human customer support in-app or on the phone – our NPS is 75+
Ongoing charges based on low basis point fee or fixed per member fees
Get running on the Penfold pension stack when you're ready to launch or as soon as you can switch from your current partner
Poor customer service due to poor performance (e.g., downtime). Reliance on manual processes from internal teams. Customer service can't access clear, up-to-date information.
New features and processes limited by third-party capabilities. Performance not optimised in line with your customers requirements. Damages brand by providing a below-par SIPP product.
Serving lower value customer becomes less viable. Restricts ability to offer SIPP product to all customers. Undermines pension consolidation strategy.
Fully authorised Pension Administration and Operator
Proprietary SIPP CRM built on modern tech stack
REST API with 24/7 uptime & responsive tech team
Innovation focused with risk based regulatory approach
We've been building the first challenger pension since 2018
We're rated 4.5 on Trustpilot
By the FCA, TPR, HMRC, and FSCS eligible
Our funds are managed by BlackRock and HSBC