National Insurance Hike: Read our update

White label SIPP administration and operation services

We're a fully authorised Pension Administrator and Operator rethinking how pensions work and operate for savers and providers.

Why Penfold?

Simple integration

8-11 end points which we support by embedding resource to support transition

White-labelled

Fully white-labelled – this would feel like your product

Modern partnership

We understand your challenges and ways of working

Responsive support

Responsive, human customer support in-app or on the phone – our NPS is 75+

Low fees

Ongoing charges based on low basis point fee or fixed per member fees

Your timeline

Get running on the Penfold pension stack when you're ready to launch or as soon as you can switch from your current partner

A photo of a woman holding a phone and an excerpt of the Penfold pension app dashboard screen

The wrong partner can undermine the long-term value of your SIPP product

Unreliable admin service that lacks transparency

Poor customer service due to poor performance (e.g., downtime). Reliance on manual processes from internal teams. Customer service can't access clear, up-to-date information.

Product improvements are dependent on third-parties

New features and processes limited by third-party capabilities. Performance not optimised in line with your customers requirements. Damages brand by providing a below-par SIPP product.

High fees and charges undermine commercial viability

Serving lower value customer becomes less viable. Restricts ability to offer SIPP product to all customers. Undermines pension consolidation strategy.

A photo of a man talking on the phone and an excerpt Penfold's integration with internal work messaging

We faced the same challenges, so we built something so much better

Fully authorised Pension Administration and Operator

Proprietary SIPP CRM built on modern tech stack

REST API with 24/7 uptime & responsive tech team

Innovation focused with risk based regulatory approach

A photo of a working on a laptop and an excerpt of the Penfold pension app savings screen

Pensions experts

We've been building the first challenger pension since 2018

80,000 happy users

We're rated 4.5 on Trustpilot

Authorised and regulated

By the FCA, TPR, HMRC, and FSCS eligible

Partnered with trusted providers

Our funds are managed by BlackRock and HSBC

Get in touch

Call our support team

020 8003 5908

7:00am — 4:00pm Monday to Friday

Chat live with us
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