White label SIPP administration and operation services

We're a fully authorised Pension Administrator and Operator rethinking how pensions work and operate for savers and providers.

A photo of a woman holding a phone and an excerpt of the Penfold pension app dashboard screen

Why Penfold?

  • Simple integration

    8-11 end points which we support by embedding resource to support transition

  • White-labelled

    Fully white-labelled – this would feel like your product

  • Modern partnership

    We understand your challenges and ways of working

  • Responsive support

    Responsive, human customer support in-app or on the phone – our NPS is 75+

A photo of a man talking on the phone and an excerpt Penfold's integration with internal work messaging

The wrong partner can undermine the long-term value of your SIPP product

  • Unreliable admin service that lacks transparency

    Poor customer service due to poor performance (e.g., downtime). Reliance on manual processes from internal teams. Customer service can't access clear, up-to-date information.

  • Product improvements are dependent on third-parties

    New features and processes limited by third-party capabilities. Performance not optimised in line with your customers requirements. Damages brand by providing a below-par SIPP product.

  • High fees and charges undermine commercial viability

    Serving lower value customer becomes less viable. Restricts ability to offer SIPP product to all customers. Undermines pension consolidation strategy.

A photo of a working on a laptop and an excerpt of the Penfold pension app savings screen

We faced the same challenges, so we built something so much better

  • Fully authorised Pension Administration and Operator

  • Proprietary SIPP CRM built on modern tech stack

  • REST API with 24/7 uptime & responsive tech team

  • Innovation focused with risk based regulatory approach

Pensions experts

We've been building the first challenger pension since 2018

80,000 happy users

We're rated 4.5 on Trustpilot

Authorised and regulated

By the FCA, TPR, HMRC, and FSCS eligible

Partnered with trusted providers

Our funds are managed by BlackRock and HSBC