Our employees want a pension experience that matches how they manage the rest of their finances. And Penfold is just that!
Alex Perkins
Senior People Operations Partner at Cuvva
What they say
Wow I can’t believe my pension was transferred over so quickly. It’s probably less than two weeks and was effortless.
EricPenfold customerA really great way to save for your pension and withdraw if you need to. The staff are exceedingly friendly and highly professional.
GaryPenfold customer
Penfold really stands out with the customer service it offers. They’re so much more flexible and on top of things than any other pension provider.
Paul RobinsonDirector, MoneyWebI've had experience with Penfold both from the employee and the employer side and have been impressed with both.
CeilidhPenfold customerPenfold are a breath of fresh air. They do as they say and deliver. Good app, great service. Overall I'm delighted we are using Penfold.
ChrisPenfold customer
Having a dedicated account manager (not a chatbot) to support the switch and ensure the onboarding process ran smoothly was incredibly reassuring.
Pok Hay NgSenior People Business Partner, ElvieLow fees and healthy growth of my pension together with a simple app that enables me to keep an eye on things. Whats not to like!
PeterPenfold customerI really do recommend using Penfold for their outstanding customer service, easy to use app and straightforward, no nonsense communication.
StevePenfold customerThey are always quick to respond and helpful. I also attended their webinars which were full of good quality information with a great presenter.
KerryPenfold customer
Penfold’s team of dedicated experts are super responsive and will help me with any kind of questions or queries. I would say to other PeopleOps Leads: ‘Don't hesitate at all.’
Aileen WalshPeople Operations Lead at PaddleExcellent app, everything you need to keep your pension up to date, from transferring your old pensions to contributions, withdrawals, monthly payments, tax bonuses.
DavidPenfold customer
The best thing about Penfold for me is the responsiveness of their team to any queries or questions that come from me or our employees.
Annu ValtonenPeople Operations, Capital on TapOur employees want a pension experience that matches how they manage the rest of their finances. And Penfold is just that!
Alex PerkinsSenior People Operations Partner at CuvvaWow I can’t believe my pension was transferred over so quickly. It’s probably less than two weeks and was effortless.
EricPenfold customerA really great way to save for your pension and withdraw if you need to. The staff are exceedingly friendly and highly professional.
GaryPenfold customerPenfold really stands out with the customer service it offers. They’re so much more flexible and on top of things than any other pension provider.
Paul RobinsonDirector, MoneyWebI've had experience with Penfold both from the employee and the employer side and have been impressed with both.
CeilidhPenfold customerPenfold are a breath of fresh air. They do as they say and deliver. Good app, great service. Overall I'm delighted we are using Penfold.
ChrisPenfold customerHaving a dedicated account manager (not a chatbot) to support the switch and ensure the onboarding process ran smoothly was incredibly reassuring.
Pok Hay NgSenior People Business Partner, ElvieLow fees and healthy growth of my pension together with a simple app that enables me to keep an eye on things. Whats not to like!
PeterPenfold customerI really do recommend using Penfold for their outstanding customer service, easy to use app and straightforward, no nonsense communication.
StevePenfold customerThey are always quick to respond and helpful. I also attended their webinars which were full of good quality information with a great presenter.
KerryPenfold customerPenfold’s team of dedicated experts are super responsive and will help me with any kind of questions or queries. I would say to other PeopleOps Leads: ‘Don't hesitate at all.’
Aileen WalshPeople Operations Lead at PaddleExcellent app, everything you need to keep your pension up to date, from transferring your old pensions to contributions, withdrawals, monthly payments, tax bonuses.
DavidPenfold customerThe best thing about Penfold for me is the responsiveness of their team to any queries or questions that come from me or our employees.
Annu ValtonenPeople Operations, Capital on Tap
We help employees get on top of their money
Penfold’s rates of customer engagement are the highest in the industry. Don’t settle for employees being left in the dark about their most expensive benefit.
Penfold is easy to set up and manage
We look after the switch from your current provider and support employee onboarding.
Then our employer dashboard and employee app give you full visibility – and your team an easy way to stay engaged.
We’re with you every step of the way
Once onboarded, you’ll have access to our expert support team. Then as you grow, we’ll give you a dedicated pension success manager.
Help your people feel more confident about their financial future
With prompts, insights and support, we encourage your employees to understand their options and take positive action.
As an employer, you can see what’s working – and feel confident their pensions are supporting their financial wellbeing.
