The UK pension gap
What employers believe. What employees experience.
Based on responses from 2,000 UK employees and 500 employers, this report reveals a striking disconnect between how workplace pensions are communicated and how they’re actually experienced.
Get the research to uncover what’s driving low pension confidence, why engagement remains a challenge, and what employers can do about it.
Inside the report:
- How many employees say their pension wasn’t properly explained
- The gap between employer confidence and employee understanding
- What’s driving pension disengagement
- The practical changes that can improve outcomes
A preview of the findings
37%
of employees say their workplace pension was not clearly explained or they have no memory of any explanation.
42%
of employees are not confident their pension will fund a comfortable retirement.
61%
of employers have considered switching pension provider in the past two years.
What’s inside
- The employee experience
Why many workers still feel uncertain about their pension, what gets in the way of engagement and why confidence remains low.
- The employer reality
How employers view their pension offering, the administrative burden they face and what drives provider satisfaction.
- The perception gap
The most important finding in the report: where employer intention and employee experience diverge, and why that matters.
Who should read this report?
This report is designed for:
- HR and People leaders
- Finance leaders
- Founders and Operations teams
- Employee benefits decision-makers
- Accountants and advisers supporting employer clients