Built around the people who use it
Running a workplace pension comes with its own challenges. And nobody understands them better than the employers dealing with them every day.
Our Employer Advisory Board brings together employers from different businesses to share experiences, discuss common challenges and tell us what they need from their pension provider.
It’s one of the ways we make sure Penfold keeps getting better for the people who use it.
What employers get out of it
The Board isn’t just about helping us improve Penfold. It’s also about giving employers something valuable in return.
Help shape what’s next at Penfold
Share your ideas directly with our Product and Client Success teams and help influence how Penfold develops.
Fresh ideas to take back to work
Discover how other employers approach pension communications, employee engagement and financial wellbeing.
Meet employers just like you
Connect with other employers, share experiences and learn from businesses tackling the same challenges.
Better support for your team
Explore the tools, resources and pension education sessions that can help your employees feel more confident about their finances.

What happens at the Board?
Twice a year, we bring employers together to share ideas, discuss challenges and help make workplace pensions better. Here’s what you can expect.
- Get a first look
See what our Product team is working on and share your thoughts on upcoming features.
- Have your say
Tell us what’s working, what could be better and what would make the biggest difference to your business and employees.
- Learn from other employers
Swap ideas with other People, HR and Finance teams facing similar challenges. From getting employees interested in their pensions to making financial wellbeing a bigger part of workplace benefits.

Your ideas help shape what we do next
We don’t believe in building products and hoping they work for employers. We want to understand what you need, what your employees care about and where we can make things easier.
The Employer Advisory Board gives you a direct way to do that. We take what we hear back to our Product, Client Success and wider teams to help guide our decisions.
Your feedback helps us focus on what matters most and build a better experience for everyone using Penfold.



Hear it from employers themselves

I already thought highly of Penfold as a workplace pension platform. It’s really accessible and has great features, but this opportunity to share feedback and ideas, and speak to other employers about engaging employees with the benefits and tools they have access to, has been immensely useful.

It’s great that Penfold are collaborating with employers to improve both the platform and the offering and communications. It has been really useful for both parties.

A much better forum than I anticipated. Even my own team was initially sceptical why a pension provider would put on a customer advisory board. But it was very well-run and we came away with some great takeaways






